Embrace compliance and build sustainable business

Firms are now finding a way to build sustainable business. One that achieves growth and embraces the consumer credit regulations.

CCAS is a leading UK consumer credit consultancy. We help firms put the right things in place; measures that will stand up to FCA scrutiny without getting in the way of doing business as usual. You can rely on our technical knowledge and our experience of dealing with the regulator. We can also provide you with the resources you need when you need them.

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Services


Our services are designed to help you follow the consumer credit act; at the same time as growing a successful business. We work with our clients on one-off projects and on a retained basis; helping to get things set-up in the right way and providing on-going support.

Complaints Management

Complaints Management

The way a firm manages customer complaints is a key indicator of compliance

Compliance and Call Monitoring

Compliance and Call Monitoring

Effective compliance and call monitoring is an important regulatory control

Regulatory Gap Analysis

Regulatory Gap Analysis

Firms should identify where they are weak and put measures in place to improve

Expert Advice & Interim Resources

Expert Advice & Interim Resources

Firms need the right capability and capacity to manage compliance

Bespoke Compliance Procedures

Bespoke Compliance Procedures

Firms must develop, document and maintain proportionate Compliance Procedures

Remediation, Redress & Section 166

Remediation, Redress & Section 166

From time-to-time regulated firms must take corrective action to put things right

MI, Oversight & Audit

MI, Oversight & Audit

Effective oversight of regulatory performance relies on adequate reporting

Senior Manager and Certification Regime

Senior Manager and Certification Regime

Senior Managers now take personal responsibility and need improved oversight

Outsourced Compliance Functions

Outsourced Compliance Functions

For businesses who do not have a dedicated compliance function