Embrace compliance and build sustainable business
Firms are now finding a way to build sustainable business. One that achieves growth and embraces the consumer credit regulations.
CCAS is a leading UK consumer credit consultancy. We help firms put the right things in place; measures that will stand up to FCA scrutiny without getting in the way of doing business as usual. You can rely on our technical knowledge and our experience of dealing with the regulator. We can also provide you with the resources you need when you need them.
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Our services are designed to help you follow the consumer credit act; at the same time as growing a successful business. We work with our clients on one-off projects and on a retained basis; helping to get things set-up in the right way and providing on-going support.
The way a firm manages customer complaints is a key indicator of compliance
Compliance and Call Monitoring
Effective compliance and call monitoring is an important regulatory control
Regulatory Gap Analysis
Firms should identify where they are weak and put measures in place to improve
Expert Advice & Interim Resources
Firms need the right capability and capacity to manage compliance
Bespoke Compliance Procedures
Firms must develop, document and maintain proportionate Compliance Procedures
Remediation, Redress & Section 166
From time-to-time regulated firms must take corrective action to put things right
MI, Oversight & Audit
Effective oversight of regulatory performance relies on adequate reporting
Senior Manager and Certification Regime
Senior Managers now take personal responsibility and need improved oversight
Outsourced Compliance Functions
For businesses who do not have a dedicated compliance function